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Privacy Policy

Witherley Services Ltd is committed to ensuring that your privacy is protected. This privacy policy explains how we use any information we collect about you and how you can instruct us if you prefer to limit the use of this information. In these terms, “third parties” means persons, firms or companies which are not subsidiary or associated or joint venture companies.

Who We Are

This website is controlled by Witherley Services Ltd and its subsidiaries, a company incorporated in England and Wales under company registration number 245717 and the terms of use for the website are set out in our Legal Notice. Registered Office address: Bardon Hall, Copt Oak Road, Markfield, Leicestershire, LE67 9PJ
Telephone number: 01536 510552
Data Protection Officer:

Data Protection Act 1998 & General Data Protection Regulations (EU 2016/679)

Witherley Services Ltd adheres to the terms of the Data Protection Act 1998, and General Data Protection Regulation (EU 2016/679) (GDPR), so that we may obtain, store and use information about individuals, gathered from our websites.

We are required under GDPR to notify you of the information contained in this privacy notice, detailing how and why we collect, use and store your information. You have the right to contact us at any time for a full list of your stored information, or to request the complete withdrawal of your information. There is no fee for this service.

Information gathered by us

If you have done business with us, registered for an account, visited our websites, or signed-up for our emails we will securely hold your personal information on our secure databases. Such data held could include: Name, business, address, email address, telephone number, your marketing preferences and your customer history with us.

When you enter our website, we may use your internet protocol (“IP”) address to help diagnose problems with our servers, to administer our website and to help identify you. Your IP address may also be used by us to understand broad demographic information and for other purposes, such as monitoring visitor frequency.

At Witherley Services Ltd we make use of cookies to help manage our website, make our website easier to use and support the provision of relevant information and functionality. By using our website you agree to the use of cookies as described in our Cookie Policy.

How we use personal information

Witherley Services Ltd use your personal information for business administration, customer services, customer research, fraud prevention and to provide you with relevant account related information.

For marketing purposes, we may analyse your personal information, including the products you view and buy, your browsing habits and other ways you interact with Witherley Services Ltd, to evaluate the effectiveness of our advertising and to help us provide more relevant offers, advice and information.

We will only send you information about our offers and promotions if you choose to receive it and you can change your marketing preferences at any time. In some situations, we will use your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business.

Witherley Services Ltd may retain data for differing periods of time for different purposes as required by statute or best practices. Other statutory obligations, legal processes and enquiries may also necessitate the retention of certain data.

Sharing personal information

Sometimes it is necessary for us to share your personal data with trusted third parties. Witherley Services Ltd will ensure that data processed by external processors for example, service providers, IT companies who support our website and other business systems, couriers and direct marketing companies are compliant with this policy and the relevant legislation.

Witherley Services Ltd will only share your data with external processors who we have been vetted first and who we appoint to work with us to provide services to you. Witherley Services Ltd may also share your data within our companies that form part of Aggregate Industries Ltd.

Consent

By visiting our website, you consent to the use of your information as set out in this privacy statement. We may change our privacy statement at any time. If we change our privacy statement, we will post the changes on this website, so that you may be aware of the information we collect and how we use it at all times.

Removing and correcting information

We will remove or amend any personal information from our database or amend or change the information we hold about you or any such information if you request that we do so. Such request should be made by email or letter addressed to the Data Protection Officer at the address set out above and below.

Email: witherley.sales@aggregate.com
Postal Address:

F.A.O Data Protection Officer

Witherley House
Henson Way
Telford Way Industrial Estate
Kettering
Northamptonshire
NN16 8PX

Applicable law and jurisdiction

The terms of this privacy statement shall be governed by and construed in accordance with the laws of England and Wales and be subject to the exclusive jurisdiction of the Courts of England and Wales.

Privacy statement revision 1/5/19